Terms and Conditions

Introduction and License

WD40 operates under a license issued by the Government of Curacao. The platform provides a variety of real-money gambling services, including online pokies, table games, and live dealer games. By accessing or using the services offered by WD40, users agree to comply with these Terms and Conditions.

Eligibility

To use the services provided by WD40, users must be at least 18 years of age. The platform prohibits access to individuals residing in jurisdictions where gambling is illegal or restricted. Users are responsible for ensuring that their use of the platform complies with local laws.

Account Rules

• Each user is permitted to maintain only one account.
• Mandatory KYC (Know Your Customer) verification is required before any withdrawals. Users must provide accurate personal information during the registration process.
• Users are responsible for maintaining the confidentiality of their account credentials and for all activities that occur under their account.
• Any violation of these account rules may lead to suspension or termination of the account.

Deposits and Withdrawals

• Users can make deposits using various payment methods available on the platform. All transactions must comply with applicable AML (Anti-Money Laundering) regulations.
• Withdrawal requests are processed within a reasonable timeframe, typically between 1 to 5 business days, depending on the chosen payment method.
• Users are required to complete any necessary verification before withdrawals can be approved.
• WD40 reserves the right to refuse transactions or impose limits on withdrawals if deemed necessary for compliance with regulatory obligations.

Prohibited Activities

The following activities are strictly prohibited on the platform:

• Cheating or any form of fraudulent behavior.
• Abuse of bonuses or promotional offers.
• Use of automated systems or bots to manipulate gameplay.
• Exploitation of technical errors or system malfunctions.
• Any unauthorized manipulation of the platform or its games.

Limitation of Liability and Termination

WD40 retains the right to suspend, restrict, or permanently close any account that violates these Terms and Conditions or engages in suspicious activity. The platform is not liable for any losses incurred due to the suspension or termination of an account. Users may be subject to legal action if they violate any applicable laws or regulations.

Bonus Terms and General Promotional Conditions

• Bonuses and promotions are subject to specific terms and conditions that will be made available at the time of the offer.
• Users must fulfill the wagering requirements associated with any bonuses before they can withdraw any winnings.
• WD40 reserves the right to modify or cancel any promotions at its discretion.

Fair Play and Game Integrity Rules

WD40 is committed to maintaining fair play and game integrity. The platform employs sophisticated technology to ensure that all games are fair and operate according to industry standards. Users are encouraged to report any suspicious activity or concerns regarding game integrity to the support team.

Fraud Prevention and Security Monitoring

The platform utilizes advanced security measures to monitor transactions and user activity. Any detected fraudulent behavior will be investigated, and appropriate action will be taken, including reporting to authorities if necessary.

Dispute Resolution and Complaint Handling Process

In the event of a dispute, users should first contact the support team to attempt to resolve the issue amicably. If the dispute cannot be resolved through this channel, users may escalate the matter to an independent third-party mediation service, as outlined in the platform’s complaint handling process.

Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of Australia. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in Australia.

Responsible Gambling Measures and User Protection Tools

WD40 is dedicated to promoting responsible gambling. The platform provides various tools to assist users in managing their gambling behavior, including:

• Deposit limits to control spending.
• Self-exclusion options for users needing a break from gambling.
• Access to resources for problem gambling support.

Users are encouraged to utilize these tools and seek assistance if gambling becomes a concern.

By using the services of WD40, users acknowledge that they have read, understood, and agreed to comply with these Terms and Conditions.